This is the privacy notice of Beechwood Mortgages Ltd. In this document, “we” or “us” refers to Beechwood Mortgages Ltd.
Beechwood Mortgages Limited is a trading name of Beechwood Mortgages Limited registered in England and Wales under company number 06030813.
Registered office: 68 School Road, Tilehurst, Reading, Berkshire, RG31 5AW.
This is a notice to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.
We are committed to protect your privacy and confidentiality. We understand that all users of our website need to know that their data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with UK law, including the Data Protection Act 1998. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our website or because you give it to us in some other way, and why it is necessary to collect it:
Basic Identification & Contact Information
This information is used:
- to provide you with the services which you request
- for verifying your identity for security purposes
- for marketing our services and products
Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
Your Domain Name & Email Address
Your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically.
This information is used:
- to correspond with you or deal with you as you expect
- in a collective way not referable to any individual, for the purpose of quality control and improvement of our site
- to send you news about the services to which you have signed up
- to tell you about other of our services or services of sister websites
Information You Post On Our Website
Website Usage Information
Business And Personal Information
This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose.
We expect you to reciprocate this policy. We keep information which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.
Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser.
Calling Our Offices
Email is not always a secure mode of communication and we provide no guarantee that confidentiality of the information provided in an email will be maintained during transmission.
We will never send you an email asking you to transfer deposit funds. If you ever receive an email from us which provides bank account details for you to transfer money, please speak to us on our main line number to confirm it is genuine.
Sending A Message To Our Support Team
When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need.
We record your request and our reply to increase the efficiency of our organisation. We may keep personally identifiable information associated with your message, such as your name or email address.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint.
We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
Job Application And Employment
If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment.
After your employment has ended, we will keep your file for six years before destroying or deleting it.
Content You Provide To Us
Information We Obtain From Third Parties
Disclosure To Government And Their Agencies
Review Or Update Personally Identifiable Information
At any time, you may review or update the personally identifiable information that we hold about you by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your info
Beechwood Mortgages Ltd, 68 School Road, Tilehurst, Reading, Berkshire, RG31 5AW
Sale Of Your Personal Information
Data May Be Processed Outside The UK
Compliance With The Law
Removal Of Your Information
Accuracy Of Website Content
Protection Of Login Details
We have security procedures in place to protect your log in details as well as your personal information, but it is your responsibility to ensure that you do not give out your login details to any other person and to ensure that you log out of our website and delete browser history before logging off if you are using a shared computer.